*Guest contacted to inform us that they received a confirmation from the lodge now says that: &quot;cancellation policy: all refunds will have an administration fee of 0.5% deducted, prior to any refund occurring&quot;.Well ,upon checking, their cancellation policy is The guest can cancel free of charge until 60 days before arrival. The guest will be charged 50% of the total price if they cancel in the 60 days before arrival. If the guest doesn&#39;t show up, they will be charged the total price of the reservation and their check in date is 10 Oct 2026 and payment of the reservation is handled by Booking, so there&#39;s no way the Property can charge them anything.Please kindly sympathize Guest and inform them properly.

*Guest contacted to inform us that they received a confirmation from the lodge now says that: "cancellation policy: all refunds will have an administration fee of 0.5% deducted, prior to any refund occurring".Well ,upon checking, their cancellation policy is The guest can cancel free of charge until 60 days before arrival. The guest will be charged 50% of the total price if they cancel in the 60 days before arrival. If the guest doesn't show up, they will be charged the total price of the reservation and their check in date is 10 Oct 2026 and payment of the reservation is handled by Booking, so there's no way the Property can charge them anything.Please kindly sympathize Guest and inform them properly.

hoangdetrove

2 <a href="https://fireant.vn/video/36883466">https://fireant.vn/video/36883466</a>

1 <a href="https://fireant.vn/video/36883443">https://fireant.vn/video/36883443</a>

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