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23:22
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23:00
#Guest is concerned because she were asked to pay a 300 EUR deposit, as the payment is handled by Booking and the damage deposit isn't listed in guest's confirmation email because that fee is managed ...Thêm
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22:59
#Guest broke Property's lounger after their stay,however they don't know about it so they don't report it back to the Property at checkout.Thankfully , in the end , the Property decide to back out, no...Thêm
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22:56
#Guest booked two rooms and he saw on the confirmation email that only two guests are coming, even though he registered three.His request was in 26 Oct 2025,which we are already very late to response ...Thêm
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22:33
#Guest booked two rooms and he saw on the confirmation email that only two guests are coming, even though he registered three.His request was in 26 Oct 2025,which we are already very late to response ...Thêm
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21:30
#Guest contacted us to ask for help,because they have requested Property to provide them with an invoice several times but failed.Upon checking with Property , we see that they can only issue invoice ...Thêm
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21:29
#Guest contacted us to ask for help,because they have requested Property to provide them with an invoice several times but failed.Upon checking with Property , we see that they can only issue invoice ...Thêm
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21:21
#Guest mentioned that they were deposited twice for the 2 previous bookings but until now they have not received my deposit back yet.After receiving their request, we checked the policy of this curren...Thêm
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21:12
#Guest mentioned that they were deposited twice for the 2 previous bookings but until now they have not received my deposit back yet.After receiving their request, we checked the policy of this curren...Thêm
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21:02
#Guest mentioned that they were deposited twice for the 2 previous bookings but until now they have not received my deposit back yet.After receiving their request, we checked the policy of this curren...Thêm
QWERTY
19:49
#Guest contacted to ask about the cancellation fee that they should be refunded already as the cancellation happened on 12 Oct 2025, 15:53 (about 29 days ago) , way longer than any expected time.The p...Thêm
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19:46
#Guest contacted to ask about the cancellation fee that they should be refunded already as the cancellation happened on 12 Oct 2025, 15:53 (about 29 days ago) , way longer than any expected time.The p...Thêm
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19:42
#Guest contacted to ask about the cancellation fee that they should be refunded already as the cancellation happened on 12 Oct 2025, 15:53 (about 29 days ago) , way longer than any expected time.The p...Thêm
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16:06
#Guest contacted and told us their review for this accommodation was published without the added text and then disappeared completely. Could us please reactivate it so they can review the accommodatio...Thêm
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15:57
#Guest contacted and told us their review for this accommodation was published without the added text and then disappeared completely. Could us please reactivate it so they can review the accommodatio...Thêm
QWERTY
14:06
#Guest booked and paid the reservation's price with breakfast included,but when they arrived at the café where they were supposed to have breakfast, they were told that Property had not been working w...Thêm
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14:06
#Guest booked and paid the reservation's price with breakfast included,but when they arrived at the café where they were supposed to have breakfast, they were told that Property had not been working w...Thêm
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14:01
#Guest booked and paid the reservation's price with breakfast included,but when they arrived at the café where they were supposed to have breakfast, they were told that Property had not been working w...Thêm

FIREANT MEDIA AND DIGITAL SERVICE JOINT STOCK COMPANY

Giấy phép MXH số 251/GP-BTTTT do Bộ TTTT cấp ngày 23/05/2022
Chịu trách nhiệm nội dung: Ngô Minh Long